Our all-in-one solution means you no longer have to sign into multiple platforms. Everything you need to run your business is in one convenient location, wherever you are. Impress your customers with a convenient, mobile-first experience. review market wizards series Earn five-star reviews and build brand loyalty to fuel organic growth. We offer in-person and virtual options for multi-day bespoke training programs catered to you and your company’s needs.

The number of shares to be offered and the price range for the proposed offering have not yet been determined. The offering is subject to market conditions, and there can be no assurance as to whether or when the offering may be completed, or as to the actual size or terms of the offering. Founded by the sons of tradespeople, ServiceTitan aims to serve as the “operating system for the trades” by providing the tools and support contractors need to grow their businesses. The platform is used by over 11,800 trade customers, and the company has been recognized as a top cloud software provider by Forbes. ServiceTitan is exactly the kind of field service software you need as a medium to large-sized business owner.

ServiceTitan Set Up and Customer Support

ServiceTitan has also become a Software-as-a-Service platform for those fields, providing scheduling services, bookkeeping software, hiring platforms, marketing and advertising analytics and different payment options. While they have a reputation for being on the expensive end of the scale, this popular field service software actually provides almost zero information on their website or on other review sites in regards to their price. They insist that companies take advantage of their free demo to get an idea of how the service can help them before figuring out a specific price plan. Keeping repeat customers is important, but so is attracting new ones. With ServiceTitan, you’ll have access to marketing features that can keep your business’ growth on track.

Customer Management

Your service personnel can select options for material replacements. They can hand their tablet or mobile phone to customers so they can peruse at their leisure, reducing the pressure of a hard sell. The mobile app includes a job dashboard where they can peruse job details and client information, including memberships, previous jobs, preferred languages, and location (via Google Maps). As ServiceTitan is designed to receive customer calls directly on the platform, you’ll find a dedicated ‘Calls’ page where you can see customers’ details and activity every time they call, potentially speeding up transactions. Contractors and business managers like you will have to decide whether ServiceTitan’s shiny new arsenal meets your company’s most important needs in field service. Optimize your office team’s performance with tools designed for seamless booking, communication, and coordination.

• Certainly, there is a noticeable emphasis on sales, follow-up, and marketing among the platform’s main features.
• The ServiceTitan dashboard is designed for ease of use, quick navigation, and data visualization.
• Arm your team with the tools to do good work and improve over time.
• ServiceTitan allows you to initiate and receive calls directly on the platform, specifically under the ‘Calls’ tab on its web app.
• It’s an all-in-one cloud-based software with all the features HVAC, plumbing, electrical and other field service companies require to operate their business and efficiently manage their workflow.
• The cost can vary widely based on the size of your company and the specific features required.

Our per-technician pricing is designed to fit your business and goals, at any size. Each job comes with specific needs—and it’s pretty bad form to show up without everything you need python math libraries to get started. Silicon Valley-based ServiceTitan was founded in 2012 and has raised more than $1.5 billion in venture capital from firms including Iconiq, Bessemer, and Coatue, among others. The company reported $685 million in revenue and a net loss of $183 million for the 12-month period that ended on July 31, 2024, according to its S-1.

The history tab shows job history, including previous estimates, recurring services, existing equipment, previous invoices, and additional details such as photos and notes. The ServiceTitan web app has a search icon for text-based queries and a help center at the top right corner. Previous user reviews indicate a substantial knowledge center for ServiceTitan, with LiteForex over 250 free courses available to customers. A live support center is also available but not always reachable through phone, based on user testimonies. Keep every project on budget and on schedule from a single software platform.

Latest Business

ServiceTitan is a field service management software specifically designed to help trade companies run their business more efficiently. It’s an all-in-one cloud-based software with all the features HVAC, plumbing, electrical and other field service companies require to operate their business and efficiently manage their workflow. ServiceTitan is a highly-rated, cloud-based field service software designed to make running your business easier. You can schedule and dispatch technicians, automate payments, manage, inventory, and even improve marketing. Plus, as with all your information stored on the cloud, you won’t have to worry about accidents ruining your entire business. Because in the digital world of today, having a cloud-based field service software isn’t just a helpful feature; it’s a necessity.

ServiceTitan, a company that sells software to contractors such as plumbers and roofers, on Monday filed to go public on the Nasdaq under the ticker symbol «TTAN.» The tech company, which has raised about $1.4 billion in funding since its 2007 founding, did not disclose in the Nov. 18 filing how many shares it plans to sell or how much capital it wants to raise. Learn how to leverage the full Hatch + ServiceTitan integration to maximize your efficiency and provide exceptional customer experiences. A customer success manager’s job is to ensure you’re using the product correctly and maximizing your return on investment. Make it a point to meet regularly with your CSM—even if you feel you don’t need to.

Glendale’s blue-collar tech unicorn ServiceTitan files for IPO

Different styles of learning calls for multiple approaches to training. According to the filing, 5% of shares after the IPO will go to family and friends of the cofounders, unnamed customers and others. A registration statement relating to these securities has been filed with the SEC but has not yet become effective. These securities may not be sold, nor may offers to buy be accepted, prior to the time the registration statement becomes effective. Customizable forms can prompt your techs through every stage of a job, so you never miss a step. Real-time campaign statistics tie marketing spend to incoming revenue.

Manage crew productivity, enhance customer experiences, and drive sales with our seamless business software. Dominate your service area with homeowner-facing mobile tools—like text notifications and real-time tech tracking—that result in five-star reviews. Powerful software designed for your industry can make everything from managing memberships and reconciling accounts to upselling customers a breeze.